Metaform offers production support subscriptions to clients running mission critical applications on Fabric3. Our enterprise support plan provides the security and backing of the core Fabric3 engineers with 24-hour response time. Enterprise support includes certified Fabric3 distributions, unlimited incidents, access to our case system, and a call center for Severity 1 issues.

Pricing and Terms

To request information about Fabric3 commercial support, please contact sales.

Existing Clients

To file a support incident, please email support, including your client id, severity, and a description of the problem, including a stacktrace if applicable.

To check the status of an existing case, please enter your ticket number here.